THE woman accidentally gunned down in the middle of a bikie stand-off at a Gold Coast shopping centre says she has completely forgiven the man who shot her.

Kathy Devitt still has the scars and a fragment of the bullet lodged in her side from the shots fired by Mongols bikie Mark James Graham at Robina Town Centre five years ago.

Ms Devitt, 53 at the time of the incident, was hit as Graham opened fire on Bandido rival Jacques Teamo.

Speaking publically for the first time since Graham was sentenced nearly three years ago, Ms Devitt said an apologetic letter written by the bikie has been a cornerstone to her recovery.

"He wrote me a letter and that was between him and I ... (I) think because at the time they don't think of the consequences when they're in those kind of situations," the TAFE teacher said.

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