Nescafé roasted by customers after changing coffee recipe

NESCAFÉ has earned the wrath of disgruntled coffee drinkers who are furious the company has changed the recipe of their favourite brew.

The company launched a "new and improved" Café Menu range in July, which comprises 14 styles of instant coffee sachets including strong cappuccino, hazelnut latté and white chocolate mocha.

While baristas might not think instant coffee drinkers are all that fastidious, the backlash against the new blends suggest otherwise.

I think we need to start our own page...Bring back the original Cafe Menu..See how many consumers respond...Nescafe you have left a bad taste in my mouth with your creamier frothier version

Posted by Denise Kitching on Tuesday, September 1, 2015

Dozens of disgruntled customers have taken to social media to express their anger and disgust, leaving Nescafe desperately trying to contain their rage.

"Sorry but this 'new' recipe for this once delicious coffee is just horrendous," Tiffany Jackson posted to Nescafé's Facebook page.


Nescafe what have you done to your new "creamier frothier" cappuccino, ,it is disgusting! I loved the old...

Posted by Dianne Cherrie on Friday, September 4, 2015

Why on earth did you change the recipe of the strong cappuccino...I have had 2 cups of it now and it is foul. I have been drinking that one for years, it WAS the best. I will never buy it again!!!!!

Posted by Dawn Morgan on Thursday, September 3, 2015

Topics:  coffee editors picks

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